I chose this hotel for attending a trade show and I was pleased with the available amenities. The restaurant had a variety of options and the business center was convenient for last-minute preparations. The dry cleaning service ensured that I had professional attire throughout my stay.

It would have been helpful to have a printing service for important documents needed for the trade show.

spacious - clean twin room with a big bathroom. Convenient location near the train station. The staff were patient and helpful - helping me book a tour. Enjoyed the bonus of free coffee - wine, and croissant in the morning. Beautiful hotel with a great view of the river.

Can recommend.

Patient staff on reception and elsewhere. Nicely furnished, modern room with very comfy bed. Gorgeous views of the sunset at Kushiro Nusamai and good facilities.

The hotel was special, had exceptionally good views and marvellous location close enough to the entertainment district and MOO, the river with views to the sea and convenience stores. The rooms were comfy, with central heating, flat-screen television, and a safe box, exceptionally comfortable bed. The great and kind staff made our stay so fantastic. The breakfast was marvellous, we would have stayed for longer...

Not one thing.

It has nice and handy location, very close to the Nusamai Bridge, the beautiful Kushiro River, and another restaurant where Japanese guests where having dinner. The rooms are well-appointed with central heating, an individual safe, and pay television.

Convenient location with river and sea views. Multiple nearby restaurants and convenience stores. Amazing breakfast selection. Free drinks in the afternoon and delicious deer curry in the evening. Accommodating staff. Comfortable rooms and beautiful hotel lobby.

Felt very well, no complaints.

Spacious room with comfortable beds. Convenient location near restaurants and market. Good breakfast with lounge services. Fast and reliable WiFi. Helpful staff and daily housekeeping. Useful washing machine and dryer. Free wine in the evening. Pleasant surprises like choice of shampoos and bath salts. Enjoyable and worth it if you have time.

I was pleasantly surprised by the convenient location of Century Castle, just a short walk from Fisherman's Wharf and the airport buses. The hotel itself was modern and comfortable, and the formal Japanese breakfast was excellent. The staff were friendly and helpful, and the complimentary venison curry and drinks in the evening were a nice touch. I would recommend this hotel for its value and great location.

The location is best possible, within easy walking distance of Nusamai Bridge. You could walk to a market and convenience stores.

Nice modern hotel, courteous staff, spacious twin rooms, great restaurant recommendations, well-equipped bathrooms with complimentary coffee and tea.

Nothing, no complaints at all.

Jaw-droppingly huge room with super comfy beds and mind-blowing spacious bathroom. Friendly and helpful staff, delicious personalised breakfast with a fantastic selection. Convenient location close to town and indoor market. Free amenities and umbrellas offered. Amazing wine and cheese offering at the lounge.

We had an amazing stay here! The hotel is located on the margin of the CBD, right by the river, with stunning views to the sea. The staff provided exceptional service and were incredibly helpful, speaking excellent English. The room was spacious and comfortable, with a clever use of space and dimmer lighting built into the headboard. We were also pleasantly surprised by the complimentary upgrade to the Hollywood room on the 6th floor, which was huge by Japanese standards. The hotel offers a relaxing lounge area with ample reading material and complimentary hot and cold drinks. The Japanese breakfast was excellent and the restaurant offered different themed creations each morning. We also loved the free wine tasting experience, which was definitely great value for money. this place is luxurious, comfortable, and offers enhanced quality services.

We highly recommend this hotel to family and friends.

Stay at a hotel designed by a local architect - Kikou Mozuna, who clearly knows how to impress. Free WiFi, 24-hour front desk, and restaurant to satisfy my every need. Great amenities and service, making my stay enjoyable.

So disappointed that there wasn't a personal chef to cook meals exclusively for me. How dare they!

Spacious room with big bathroom, great breakfast with many options, complimentary drinks at the lounge, and friendly staff. Convenient location close to the entertainment district and transport links.

No issues.

Spending Xmas at this hotel was quite nice, the view from the bedroom window was lovely and it had everything we needed. The breakfast they served was the best I've had in a long time, it was very tasty and plentiful. The area around the hotel was perfect for exploring the city, with lots of good restaurants and shopping centers nearby.

The hotel seemed understaffed and unorganized at times, which made check-in and check-out times frustratingly long. while they offered some holiday activities, they were quite limited and not very exciting.